Listen to Everyday Emotional Intelligence by Lssbb Cynthia Howard
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Emotional Intelligence Ei] is a predictor of success and yet, two thirdsof people cannot identify what they are feeling. Ei is more than a theoryand only effective when you apply it.This book helps you apply the basics of Ei for better relationships andbetter results. Whether you have to motivate someone or work withsomeone who is different from you, want to manage conflict and or dealwith the passive aggressive coworker, this book offers steps and tips todevelop healthy communication.You will learn to deal with gossip, bullying while strengthening yourconfidence. You will learn the C.A.R.E. difference, the 4 step model thatwill successfully take you through those difficult conversations.
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